Global Support Associate
3 days ago
Role Overview
We're seeking a talented Customer Support Specialist to join our Global Support team. As a key member of this team, you will be responsible for providing exceptional support to our customers and internal teams.
Your primary responsibilities will include:
- Resolving complex technical issues related to our Custom Interface product.
- Developing and maintaining in-depth knowledge of our products and services.
- Collaborating with cross-functional teams to ensure seamless delivery of support services.
Requirements:
To succeed in this role, you will need:
- 2+ years of experience in customer service or technical support.
- Proficiency in SQL and Microsoft Suite applications.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- A willingness to learn and adapt to new technologies and processes.
Benefits:
As a member of our team, you can expect:
- A competitive salary and bonus structure.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
We're an Equal Opportunity Employer
UKG is committed to creating a diverse and inclusive workplace that values all employees equally. We welcome applications from qualified candidates who share our passion for innovation and excellence.
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