Global Support Associate

3 days ago


Maitland, Florida, United States UKG (Ultimate Kronos Group) Full time

Role Overview

We're seeking a talented Customer Support Specialist to join our Global Support team. As a key member of this team, you will be responsible for providing exceptional support to our customers and internal teams.

Your primary responsibilities will include:

  • Resolving complex technical issues related to our Custom Interface product.
  • Developing and maintaining in-depth knowledge of our products and services.
  • Collaborating with cross-functional teams to ensure seamless delivery of support services.

Requirements:

To succeed in this role, you will need:

  • 2+ years of experience in customer service or technical support.
  • Proficiency in SQL and Microsoft Suite applications.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • A willingness to learn and adapt to new technologies and processes.

Benefits:

As a member of our team, you can expect:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.

We're an Equal Opportunity Employer

UKG is committed to creating a diverse and inclusive workplace that values all employees equally. We welcome applications from qualified candidates who share our passion for innovation and excellence.



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