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Hospitality Executive

2 months ago

Avondale, Arizona, United States Sunridge Hotel Group Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Sunridge Hotel Group. As a key member of our management team, you will be responsible for ensuring the efficient and profitable operation of our hotel.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a team of hotel staff to ensure excellent customer service and high-quality operations.
    • Develop and implement strategies to improve hotel performance and increase revenue.
  • Financial Management
    • Manage hotel budgets and financial reports to ensure accurate forecasting and reporting.
    • Monitor and control expenses to achieve budget targets.
  • Customer Service
    • Ensure that all guests receive exceptional service and have a positive experience at our hotel.
    • Respond to guest complaints and resolve issues promptly and professionally.
  • Operations and Maintenance
    • Oversee the maintenance and upkeep of hotel facilities and equipment.
    • Ensure that all hotel systems and processes are running smoothly and efficiently.
  • Compliance and Risk Management
    • Ensure that all hotel operations comply with relevant laws, regulations, and company policies.
    • Identify and mitigate potential risks to the hotel and its guests.
Requirements
  • Education and Experience
    • Bachelor's degree in Hospitality, Business, or a related field.
    • Minimum 3 years of experience in hotel management, preferably in a senior role.
  • Skills and Qualities
    • Strong leadership and management skills.
    • Excellent communication and interpersonal skills.
    • Ability to work well under pressure and make sound decisions.
    • Knowledge of hotel operations, finance, and customer service principles.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced hotel professional looking for a new challenge, please submit your application.