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Healthcare Support Specialist

2 months ago

Annandale, Minnesota, United States Inova Full time

Inova Cares Clinic for Families is in search of a dedicated Medical Assistant (bilingual in Spanish preferred) to enhance our team of healthcare professionals.

As a Medical Assistant within outpatient settings, your role will encompass providing patient care alongside clerical and environmental management services, adhering to established protocols and guidelines. Your contributions will be vital in our mission to improve patient care and outcomes through effective communication and collaboration with physicians and staff, ensuring a safe and compassionate environment for all patients.

Key Responsibilities:

  • Conduct routine checks on medical equipment to confirm operational readiness.
  • Adhere to established protocols for point-of-care testing, EKG procedures, and phlebotomy.
  • Promptly report any patient safety concerns to the supervising physician and practice manager.
  • Execute general patient care tasks, including scheduling, managing patient flow, recording vital signs, and assisting patients with mobility and specimen collection.
  • Handle clerical duties such as managing patient medical records, obtaining laboratory and radiology reports, and processing referrals.
  • Organize medical documentation, laboratory results, and progress notes to ensure comprehensive information is available during patient consultations.
  • Instruct patients on basic testing protocols, including clean catch urine samples, EKGs, and phlebotomy.
  • Maintain environmental standards by preparing instruments and equipment, cleaning examination rooms, and managing supply inventory.
  • Ensure proper disposal of expired medications and supplies while adhering to sterile techniques and universal precautions.

Qualifications:

  • Experience: Previous experience in a medical practice or similar environment is preferred.
  • Education: High School diploma or GED.
  • Special Skills: Proficiency in medical terminology is preferred. Strong verbal and written communication skills are essential, along with a customer service orientation.
  • Bilingual in Spanish: Preferred.