Host and Guest Experience Specialist
1 week ago
We are seeking a highly skilled and customer-focused Host/Hostess to join our team at M Resort. As a Host/Hostess, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere.
Key Responsibilities- Provide exceptional customer service to all guests, ensuring a positive and memorable experience.
- Manage the front desk area, including greeting guests, handling reservations, and responding to inquiries.
- Coordinate with the restaurant and other departments to ensure seamless service and efficient operations.
- Monitor and maintain the cleanliness and organization of the front desk area.
- Assist with special events and promotions as needed.
- High school diploma or equivalent required.
- Previous experience in a customer-facing role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask with ease.
- Basic math skills and accuracy with handling cash and credit transactions.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Host and Guest Experience Specialist
1 week ago
Henderson, Nevada, United States M Resort Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Host/Hostess to join our team at M Resort. As a Host/Hostess, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere.Key ResponsibilitiesProvide exceptional customer service to all guests, ensuring a positive and memorable...
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