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Hospitality Professional

2 months ago

Henderson Nevada, United States North Italia Full time

Job Summary:

We are seeking a friendly and attentive Host/Hostess to join our team at North Italia. As a Host/Hostess, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere.

Key Responsibilities:

  • Greet guests and warmly welcome them to the restaurant upon arrival
  • Make all of our guests feel comfortable and let them know you are there to personally take care of them
  • Know regular guests by name; know their preferences and needs
  • When on a wait, record guest's name and number of people in party, provide guests with estimated waiting time, and seat them as soon as a table becomes available
  • Seat guests based on their preferences while also balancing customer flow
  • Present guests with a menu when they are seated; ensure the table looks clean, tidy, and up to our standards
  • Thank guests as they leave and invite them to return soon

Requirements:

  • A people-person who loves creating a welcoming atmosphere and giving great service
  • Experience working with customers or restaurant guests
  • Excellent English speaking and writing skills
  • Comfortable working with computers
  • Ability to stand for periods of time and, if needed, lift up to 25 pounds

About North Italia:

North Italia is a successful and professional restaurant company with a focus on providing exceptional customer service and creating a positive work environment. We offer competitive wages, a 35% discount at all North Italia locations, and opportunities for growth and advancement.