Branch Sales Associate

3 weeks ago


Maryland City, Maryland, United States Watsco Full time
About the Role

We are seeking a highly motivated and customer-focused Branch Sales Associate to join our team at Carrier Enterprise. As a key member of our sales team, you will be responsible for delivering exceptional customer service while maintaining a clean, safe, and stocked store environment.

Key Responsibilities:
  • Provide superior customer service through the daily execution of our company's core values.
  • Seek to understand customer needs and respond promptly and knowledgeably to all questions.
  • Communicate information to customers regarding stock, special order merchandise, feature benefits, application and warranty information related to our products.
  • Display a keen understanding of local competitive offerings and communicate the advantages of our product offerings to customers.
  • Monitor inventory levels and ensure they are adequate to support sales and special orders.
  • Promote the sale of HVAC replacement components and aftermarket products to our Deal Network and HVAC Contractors.
  • Ability to successfully upsell parts and components.
  • Knowledge and awareness of replacement parts.
  • Ensure compliance with housekeeping standards to maintain cleanliness and organization of the store and workstations.
  • Maintain a safe and secure work environment, including conducting daily safety reviews and correcting hazards.
About Us

Carrier Enterprise is a subsidiary of Watsco, Inc., one of the largest independent HVAC/R distribution companies in the world. We proudly distribute industry-leading brands such as Carrier, Bryant, Payne, and other brands of HVAC and Refrigeration equipment, as well as a full line of aftermarket parts, supplies, and accessories.

Requirements
  • Ability to work in a fast-paced environment with consistent loud noise and exposure to extreme temperatures.
  • Computer literacy with proficiency in MS Office applications.
  • Ability to work in a team environment and be willing to participate.
  • Ability to function at an above-average level in a technical environment.
  • Prior experience using sales and/or inventory management software.

We offer a competitive total pay package, including bonus incentives, and a comprehensive benefits package, including health, dental, vision, life insurance, and 401(k). We are an Equal Opportunity Employer and welcome diverse candidates to apply.


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