HVAC Sales Associate

2 weeks ago


Maryland City, Maryland, United States Watsco Full time
About the Role

We are seeking a highly motivated and customer-focused Branch Sales Associate to join our team in Laurel, Maryland. As a key member of our sales team, you will be responsible for delivering exceptional customer service while maintaining a clean, safe, and stocked store environment.

Key Responsibilities:
  • Provide superior customer service by executing CE's A6 Principles daily.
  • Understand customer needs and respond promptly and knowledgeably to their inquiries.
  • Communicate product information, features, and benefits to customers.
  • Monitor inventory levels and request special orders to meet local market needs.
  • Promote the sale of HVAC replacement components and aftermarket products.
  • Upsell parts and components to customers.
  • Maintain a safe and secure work environment.
About Us

Carrier Enterprise (CE) is a leading distributor of HVAC and Refrigeration equipment, as well as aftermarket parts and supplies. As a joint venture between Watsco and Carrier, we are part of one of the largest HVAC Distribution Networks in North America. Our mission is to provide Comfort Excellence to the HVAC/R industry by exemplifying our core values of integrity, teamwork, innovation, service-mindedness, and community orientation.

Requirements
  • Wear personal protective equipment to perform job functions.
  • Stand, sit, and/or walk continuously with or without reasonable accommodation.
  • Bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, and/or crouch on a daily basis.
  • Ability to work in an environment with consistent loud noise and extreme temperatures.
Preferred Qualifications
  • Experience working with contractors, commercial customers, or similar.
  • Computer literacy with proficiency in MS Office applications.
  • Ability to work in a team environment and participate in team activities.
  • Ability to function at an above-average level in a technical environment.

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