Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, emails, and chats.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Document customer interactions and update customer records
- Collaborate with internal teams to resolve customer issues
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of software applications
- Ability to work a variety of shifts, including evenings and weekends
- Competitive hourly rate
- Opportunities for advancement and professional growth
- Comprehensive training program
- Flexible scheduling
- Fun and dynamic work environment
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.
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