Pharmacy Technician

4 weeks ago


Knoxville, Tennessee, United States Value Apothecaries Inc Full time
Job Summary

The Pharmacy Technician - Clinical Support Specialist will play a vital role in ensuring the smooth operation of our ambulatory pharmacy. This individual will be responsible for obtaining new patient clinical and prescription plan coverage information, reviewing new prescriptions and existing prescriptions, and ensuring compliance with all division, corporate, and regulatory requirements.

Key Responsibilities
  • Create patient profiles in the pharmacy information system and enter necessary prescription plan information for processing and adjudication.
  • Enter new patient prescription information into the pharmacy information system and address insurance, reimbursement, and payment issues as needed.
  • Participate in achieving business goals and metrics for the Ambulatory Pharmacy.
  • Retrieve and prepare medication for pharmacist review and verification.
  • Prepare inventory reports for pharmacist review and purchase.
  • Submit, receive, and place inventory in stock.
  • Answer inbound telephone calls and triage as needed.
  • Assist with reviewing and handling adjudicated prescription claims.
  • Provide required information for therapeutic consults with patients.
  • Intervene with Pharmacy Benefit Manager Companies to resolve plan and patient-specific adjudication issues.
  • Supply and monitor ambulatory dispensing robotic technology.
  • Deliver medications and pharmaceutical supplies to patients as outlined by the concierge prescription program.

Requirements
  • Normally requires a minimum of two (2) years directly related and progressively responsible ambulatory pharmacy experience; bachelor's degree program preferred.
  • Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification required.
  • Strong communication and interpersonal skills.
  • Ability to work quickly and accurately under time and volume constraints.
  • Familiarity with pharmaceutical products, services, and drug interactions.

What We Offer

Value Apothecaries Inc provides a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This includes support for working families, training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and more.
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