Intake Counselor

4 weeks ago


West Allis, Wisconsin, United States Advocate Aurora Health Full time
Job Summary

We are seeking a highly skilled and compassionate Intake Counselor to join our team at Advocate Aurora Health. As an Intake Counselor, you will play a critical role in ensuring that patients receive the highest quality care by conducting initial intake assessments, collaborating with emergency departments, psychiatry, and acute care units, and providing crisis intervention and therapeutic counseling services.

Key Responsibilities
  • Conduct initial intake assessments for Behavioral Health patient level of care placement in collaboration with emergency departments, psychiatry, and acute care units.
  • Collaborate with psychiatry to recommend appropriate level of care to attending physicians and community-based referral sources.
  • Assist with crisis intervention and intervene in emergencies utilizing proper procedures, therapeutic counseling, and de-escalation skills.
  • Triage requests for services by phone, in person, or through telepsychiatry.
  • Verify patient's insurance to ensure accurate benefits and appropriate referral to providers for services.
  • Document in the electronic medical records, obtaining detailed and thorough information.
  • Provide consultation/assessment services to acute care units, or other areas as assigned, providing consultation on complex patient needs and safety issues upon request.
Requirements
  • Master's Degree in Social Work, Psychology, Clinical, Educational, or Counseling.
  • Typically requires 2 years of experience in providing therapy and/or assessments in behavioral health.
  • Requires previous experience in the clinical assessment of psychiatric and chemical dependency disorders of all age populations.
  • Demonstrates awareness in working with insurance companies and managed care review agencies.
  • Demonstrates a working knowledge of the State of Wisconsin Mental Health, Emergency Detention, and Development Disabilities Code.
About Advocate Aurora Health

Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials.


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