Customer Service Specialist
3 days ago
Michaels Stores is a leading arts and crafts retailer with over 1,300 locations across North America. We are committed to delivering an exceptional customer experience and fostering a creative community.
Job SummaryWe are seeking a Customer Service Specialist to join our team at Michaels Stores. As a key member of our store staff, you will be responsible for providing exceptional customer service, maintaining a visually appealing store environment, and supporting sales initiatives.
Responsibilities- Customer Service: Deliver outstanding customer service by engaging with customers, responding to their needs, and ensuring they have an exceptional shopping experience.
- Visual Merchandising: Maintain a well-organized and visually appealing store environment, including merchandise displays, signage, and overall store aesthetics.
- Sales Support: Assist customers in finding products, answer questions, and make recommendations to drive sales and meet business objectives.
- Operational Tasks: Perform tasks such as restocking shelves, processing transactions, and maintaining store inventory.
- Age Requirement: Must be at least 16 years old.
- Education: High school diploma or equivalent required.
- Experience: Prior retail or customer service experience preferred.
- Physical Requirements: Ability to stand for long periods, move throughout the store, and perform manual tasks such as lifting and bending.
We offer a competitive salary range of $12-$15 per hour, depending on location and experience. Additionally, we provide opportunities for professional growth, flexible scheduling, and a fun and supportive work environment.
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