Customer Experience Specialist

4 days ago


Brunswick, Georgia, United States Rack Room Shoes Full time

Rack Room Shoes is looking for a Customer Experience Specialist to provide top-notch service to our customers. As a key team member, you will focus on delivering exceptional customer experiences and promoting a positive brand image.

Main Responsibilities:
  • Become familiar with company service standards and consistently deliver high-quality customer interactions
  • Stay up-to-date on current sales promotions and clearly communicate them to customers
  • Effectively showcase merchandise through creative displays and visual merchandising
  • Develop strong product knowledge and fitting skills to support customers
  • Process transactions accurately and efficiently using the POS system
Necessary Qualifications:
  • Superior communication and interpersonal skills
  • Ability to thrive in a dynamic and fast-paced environment
  • Proven track record of providing exceptional customer service

Salary range: $32,000 - $42,000 per year based on location and experience.



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