Current jobs related to Salesforce CRM Analyst - Bismarck, North Dakota - Lincoln Financial Group

  • CRM Product Owner

    2 weeks ago

    Bismarck, North Dakota, United States Prometeo Talent Full time

    Descripcin del PuestoEstamos buscando un Product Owner experimentado para liderar la fase de estabilizacin y mejora continua de la reciente implementacin de Salesforce. El objetivo es contar con un profesional que pueda gestionar la resolucin de bugs, priorizar un backlog y coordinar nuevas integraciones y desarrollos.ResponsabilidadesEstabilizacin y...

  • Propietario de Producto en Salesforce

    2 weeks ago

    Bismarck, North Dakota, United States Prometeo Talent Full time

    Descripción del PuestoSomos Prometeo Talent, la Agencia de Reclutamiento #1 en América y Europa. Buscamos un Propietario de Producto experimentado para liderar la fase de estabilización y mejora continua de la reciente implementación de Salesforce.El objetivo de la contratación es contar con un profesional que pueda gestionar la resolución de bugs,...

  • Business Insurance Agent

    4 days ago

    Bismarck, North Dakota, United States USAA Full time

    Job SummaryWe are seeking a highly skilled Business Insurance Agent - Intermediate to join our team at USAA. As a key member of our insurance team, you will be responsible for advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-member's unique risk profile.You will...

  • Business Insurance Agent

    1 week ago

    Bismarck, North Dakota, United States USAA Full time

    Business Insurance Agent - Mid-levelUSAA is seeking a highly skilled Business Insurance Agent - Mid-level to join our team. As a dedicated professional, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-member's unique...

  • Business Product Marketing, Program Manager

    3 weeks ago

    Bismarck, North Dakota, United States META Full time

    Job SummaryMeta Platforms, Inc. (Meta) is seeking a highly skilled Business Product Marketing, Program Manager to drive global information technology related programs across the business product marketing organization. The ideal candidate will have a strong background in program management, strategic planning, and cross-functional team collaboration.Key...

  • Business Insurance Agent

    1 week ago

    Bismarck, North Dakota, United States USAA Full time

    Business Insurance Agent - IntermediateUSAA is seeking a highly skilled Business Insurance Agent - Intermediate to join our team. As a Business Insurance Agent - Intermediate, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member...

Salesforce CRM Analyst

2 months ago

Bismarck, North Dakota, United States Lincoln Financial Group Full time

Position Overview

Lincoln Financial Group is seeking a dedicated Salesforce Business Analyst to join our Workspace Solutions – Salesforce and CRM Center of Excellence team. In this role, you will be instrumental in executing the GP and RPS Salesforce Strategy by collaborating within agile pods on prioritized initiatives across various Salesforce platforms. Your expertise will be vital in consulting, analyzing, and delivering project-specific assignments while serving as a key resource for internal stakeholders.

Key Responsibilities

  • Develop comprehensive Salesforce CRM requirements, including planning, prioritization, effort estimations, and ensuring traceability to both downstream and upstream teams/applications.
  • Assist in crafting User Stories and act as a liaison between Business and IT partners to guarantee a clear understanding of user stories and business requirements for design.
  • Consult and collaborate with team members and key internal/external stakeholders to identify complex business challenges, ascertain root causes, and document business needs.
  • Recommend best practices and suggest enhancements to current processes.
  • Maintain effective communication with agile pod and peer teams to ensure alignment.
  • Identify and propose process improvements that significantly enhance efficiency or quality in assigned areas.
  • Serve as a liaison between Business and IT partners to ensure clarity in user stories and business requirements for design.

Qualifications

Essential Qualifications:

  • 3-5+ years of experience in business analysis with strong project management skills, capable of coordinating multiple projects in a fast-paced environment.
  • Proven experience with Salesforce CRM.
  • Bachelor’s degree or equivalent professional experience (4+ years relevant to the role).
  • Strong analytical skills to define problems, evaluate complex information, gather data, establish facts, and derive valid conclusions.
  • Excellent collaboration and communication skills.
  • Demonstrated leadership in project management with the ability to manage multiple initiatives simultaneously.

Preferred Qualifications:

  • Experience with user acceptance testing.
  • Familiarity with agile methodologies.

About Lincoln Financial Group

Lincoln Financial Group is committed to helping individuals plan, protect, and retire with confidence. With a diverse range of services including annuities, life insurance, group protection, and retirement plan services, we serve approximately 17 million customers. Our dedication to creating a diverse and inclusive environment is reflected in our equal opportunity employment practices.