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**General Manager

2 months ago

Lakeland, Florida, United States Panera Bread Full time
About the Role

We are seeking a highly motivated and experienced General Manager to lead our bakery-cafe team to success. As a key member of our management team, you will be responsible for driving sales growth, maximizing profitability, and delivering exceptional customer experiences.

Key Responsibilities
  • Lead and Develop Your Team: Build a high-performing team by recruiting, training, and developing talented individuals who share our values and passion for delivering exceptional customer experiences.
  • Drive Sales Growth and Profitability: Develop and execute strategies to drive sales growth, manage labor costs, and maintain high levels of customer satisfaction.
  • Ensure Operational Excellence: Maintain the highest standards of quality, safety, and cleanliness in our bakery-cafe, ensuring that every customer has a positive experience.
  • Build Customer Relationships: Foster strong relationships with our customers, understanding their needs and preferences, and delivering personalized experiences that drive loyalty and retention.
  • Manage Cafe Operations: Oversee all aspects of cafe operations, including inventory management, supply chain logistics, and maintenance of equipment and facilities.
Requirements
  • 3+ Years of Management Experience: Proven track record of leading high-performing teams and driving business results in a fast-paced environment.
  • Strong Leadership and Communication Skills: Ability to motivate and inspire teams, communicate effectively with customers and colleagues, and build strong relationships with stakeholders.
  • Business Acumen and Analytical Skills: Strong understanding of business operations, financial management, and analytical skills to drive data-driven decision making.
  • Customer-Focused and Results-Oriented: Passion for delivering exceptional customer experiences and driving business results in a fast-paced environment.
What We Offer
  • Competitive Compensation and Benefits: Competitive salary, benefits package, and opportunities for career growth and development.
  • Opportunities for Advancement: Career advancement opportunities within Panera Bread, including our Operating Partner Program.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.