Vice President I, Loans Onboarding Specialist

7 days ago


Pittsburgh, Pennsylvania, United States BNY Full time
Job Title: Vice President I, Loans Onboarding Specialist

At BNY, we're committed to empowering our employees to grow and succeed in a dynamic and inclusive work environment. As a leading global financial services company, we touch nearly 20% of the world's investible assets, creating innovative solutions with our clients that benefit businesses, communities, and people everywhere.

Key Responsibilities:
  • Lead onboarding processes for new and existing clients, ensuring seamless navigation through BNY's systems and services.
  • Maintain expertise in industry developments and best practices, driving digital adoption and operational excellence.
  • Collaborate with client services, sales, legal, and other teams to implement effective onboarding strategies and ensure adherence to operational standards.
  • Provide in-depth knowledge of BNY's product services and offerings, leveraging this expertise to deliver exceptional client experiences.
  • Coordinate and direct daily operations for client onboarding, ensuring timely and efficient execution.
  • Contribute to maintaining key metrics within the Loans Onboarding Team, driving continuous improvement and excellence.
  • Resolve complex client issues and inquiries, providing expert guidance and support.
  • Maintain strong relationships with business teams, reporting on client trends and needs to inform business development efforts.
  • May contribute to business development initiatives, leveraging knowledge of client issues to drive growth and innovation.
  • Manage internal activities and initiatives designed to enhance the client experience, fostering a culture of excellence and customer satisfaction.
  • Recruit, direct, motivate, and develop staff, maximizing individual contribution, professional growth, and team collaboration.
  • Responsible for achieving team goals and objectives, talent management, and supervision of team members.
Requirements:
  • Bachelor's degree or equivalent combination of education and experience, with an MBA preferred.
  • 4-5 years of total work experience, with at least 0-1 years of management experience preferred.
  • Experience in an operational area and/or client services preferred.
Why BNY?

We're proud to be a leader in the industry, recognized for our innovative spirit and commitment to diversity, equity, and inclusion. Our culture is built on a strong foundation of excellence, and we're dedicated to creating a workplace where everyone can thrive.

Join us in our mission to make a positive impact on the world, and discover the rewards of working with a company that values its employees and the communities we serve.



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