Regional Senior Manager

1 week ago


Eureka, California, United States Pacific Gas & Electric CO Full time
Senior Manager, Division Leader Local Customer Experience

As a Senior Manager at Pacific Gas & Electric CO, you will lead a team of professionals to deliver exceptional customer experiences.

**Key Responsibilities:**

  • Lead a cross-functional Division Leadership Team (DLT) to drive local collaboration and ensure rapid resolution of customer issues.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with internal teams to drive continuous improvement and process enhancements.
  • Provide leadership and guidance to team members to achieve business objectives.

**About the Role:**

As a Senior Manager, you will be responsible for leading a team of professionals to deliver exceptional customer experiences. You will work closely with internal teams to drive collaboration and ensure rapid resolution of customer issues.

**About Pacific Gas & Electric CO:**

Pacific Gas & Electric CO is a leading energy company dedicated to delivering safe, reliable, and affordable energy to our customers. We are committed to making a positive impact in the communities we serve.

**Requirements:**

  • Proven leadership experience in a customer-facing role.
  • Strong communication and interpersonal skills.
  • Ability to analyze complex problems and develop effective solutions.
  • Experience working in a fast-paced, dynamic environment.


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