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Collision Repair Estimator
2 months ago
Company:
The Boyd Group is a leading provider in the collision repair industry, dedicated to delivering exceptional service and quality to our customers.
With a robust network of locations and a commitment to excellence, our team is passionate about ensuring customer satisfaction and operational success.
We are excited to invite you to explore a career with us. The Boyd Group offers a supportive environment where you can develop your skills and advance your career. As we expand, we provide numerous opportunities for professional growth.
The Boyd Group values diversity and encourages applicants from all backgrounds to apply, including those with disabilities and protected veterans.
Job Description:
As a Collision Repair Estimator, your primary role will be to enhance the customer experience by accurately assessing vehicle damage and creating detailed repair estimates. You will coordinate repair needs and maintain clear communication with customers and insurance representatives throughout the repair process.
Your responsibilities will include:
- Documenting every customer interaction with precision and clarity.
- Providing timely and accurate information to customers, guiding them through the repair journey.
- Ensuring compliance with all insurance requirements and company protocols.
- Communicating customer needs effectively to the team.
- Exhibiting a positive demeanor when interacting with customers, both in person and over the phone.
- Participating in daily operational reviews with management.
- Engaging in monthly safety and team meetings as necessary.
- Attending training sessions to enhance your skills and knowledge.
To succeed in this role, you should possess:
- A high school diploma or equivalent.
- A minimum of one year of experience in a similar role.
- Basic computer skills and familiarity with insurance programs.
- A valid driver's license.
- A willingness to complete necessary training programs.
We uphold our core values of honesty, integrity, and respect in all our interactions.
Please note that this job description is intended to provide a general overview of the position and is not exhaustive. Responsibilities may evolve over time.
Benefits:
The Boyd Group offers a comprehensive benefits package, including:
- Competitive salary structures.
- Medical, dental, and vision insurance.
- 401(k) retirement plan with company matching.
- Employer-paid short-term disability and life insurance.
- Paid time off and holidays.
- Opportunities for continuing education and professional development.
The Boyd Group is proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other legally protected status.
