Client Services Coordinator
2 months ago
Position: Receptionist
Type: Part-time
Location: Matawan, NJ
Join a vibrant team dedicated to holistic hair care and nature-inspired products. Our salon is committed to surpassing our clients' expectations by offering sustainable and clean hair solutions alongside exceptional customer service. We aim for our clients to not only appreciate their hair but also to relish the entire salon experience.
Key Responsibilities:
- Welcome clients entering the salon with a warm and inviting demeanor.
- Handle incoming calls and emails from both current and potential clients.
- Assist clients with scheduling appointments, both in-person and via phone.
- Process payments and issue receipts efficiently.
- Build meaningful relationships with both salon clients and stylists.
- Maintain accurate client records, including contact details and service history.
Qualifications:
- Prior experience in a customer service role is essential.
- Proficient computer skills are required.
- Flexible availability is necessary, as the salon operates Wednesday through Sunday.
- Excellent communication and interpersonal skills are a must.
- Ability to thrive in a fast-paced environment.
- Familiarity with reservation or booking software is advantageous.
- Experience in a salon or beauty-related business is preferred.
- Availability during evenings and weekends is a plus.
Company: Artemis Studio LLC
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