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Professional Services Coordinator

3 weeks ago

New York, New York, United States Arbolus Technologies Full time
About Arbolus Technologies

At Arbolus, we're revolutionizing the expert network industry with a cutting-edge approach, connecting Private Equity Investors and Consultants with subject matter experts across industries for research. This enables seamless knowledge exchange via our digital platform.

We've made significant strides since our inception in 2018, leveraging technology to help clients gain deeper insights while empowering experts to monetize their expertise. Our innovative platform, custom-sourced experts, and pioneering tools like Canopy video Q&A distinguish us from legacy networks.

As a venture-backed scale-up with over 170 employees across five global offices in London, Barcelona, New York, and Gurgaon, we're committed to making human knowledge digital and widely accessible. Recent investments will fuel our U.S. expansion and advance our mission.

About the Position

The Professional Services team is a critical component of Arbolus, delivering exceptional service to clients worldwide. As an Associate in this team, you'll be responsible for researching various topics and sectors, recruiting and establishing connections with thought leaders globally.

You'll have opportunities to develop relationships with Arbolus clients, assisting them in making informed business decisions by connecting with experts on our platform. Key responsibilities include:

  • Establishing and nurturing relationships with clients through project execution, meetings, and account management.
  • Providing daily support on client projects.
  • Managing multiple, concurrent research requests efficiently.
  • Sourcing and recruiting leading experts based on client needs, utilizing online research and networking.
  • Evaluating new and existing experts to ensure project relevance.
  • Orienting new experts to the Arbolus platform.
  • Fostering relationships with thought leaders and experts across diverse industries.
  • Collaborating with Senior Associates, Project Leads, and Account Managers across international teams.
About You

We seek dynamic and driven individuals who are eager to grow with us. To succeed in this role, you should possess:

  • A solid academic foundation in Finance, Business, HR, Research, or Economics.
  • A minimum of 1-2 years of experience.
  • A proven track record of entrepreneurial drive.
  • Experience and confidence in cold outreach and outbound calls.
  • Excellent written and verbal communication skills.
  • Strong time management and organizational skills.
  • A passion for working in sourcing/lead generation and thriving in a fast-paced, results-oriented environment.
  • The ability to communicate effectively with stakeholders at all professional levels.
  • Native-level English proficiency; any other European language is a plus.
Our Benefits Package

We offer a competitive salary of $60,000, plus a range of benefits, including:

  • 18 days of paid time off + 10 bank holidays per year.
  • Health insurance benefits.
  • Commuter benefits program.
  • 401k Retirement Saving Plan with a 4% matching formula.
  • Top-notch equipment to enhance productivity (MacBook Air, Apple iPhone, Poly Voyager Headset).
  • Free coffee, tea, and snacks to boost energy throughout the day.
  • Monday office breakfast to start the week.
  • Regular social activities and events.