Distribution Operations Manager
3 weeks ago
Work Location Type: Onsite
Grainger is a leading industrial distributor with operations primarily in North America, Japan, and the United Kingdom. We serve more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With a strong commitment to providing value for customers, fostering an engaging culture for team members, and driving strong financial results, we're dedicated to our mission of keeping the world working.
As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we're looking for passionate professionals to join our team as we continue leading the industry over our next 100 years. Our welcoming workplace enables you to learn, grow, and make a difference by keeping businesses running and their people safe.
Position Details:
As a Warehouse Supervisor Lead, you will oversee one of our daytime Outbound operations teams in a high-volume, order fulfillment, multi-shift distribution center. You will be on the production floor teaching and coaching up to 25 team members to follow processes to ensure compliance with procedures, discover opportunities to improve processes, and promote programs that create an environment where team members are engaged and empowered.
You will inspire your team to maintain Grainger status as an employer of choice in the community. We are proud of our culture. Joining us, you will have the opportunity to coach and teach, focus on safety, provide recognition, and foster a positive work culture.
Key Responsibilities:
- Gather and analyze production, safety, quality, cycle time, financial, and other important data to understand the performance of your team. Provide your team with coaching opportunities to help them improve.
- Support Distribution Center-wide projects and help ensure all deliverables (e.g., action items, process improvements) are completed by the commitment date.
- Create a positive workplace culture that strengthens team member engagement and ensures all team members are treated fairly, with respect, and have the tools necessary to perform their jobs.
- Commit to our culture of recognition, feedback, and development. Provide your team with coaching opportunities to help them improve. This may include interviewing and training, assigning and directing work, identifying development goals, completing performance evaluations, and recognition and disciplinary action.
- Demonstrate root-cause thinking and identify opportunities for continuous improvement.
- Focus on teaching and training - help team members understand why we follow standard processes and that they help foster the best customer experience.
- Follow existing audit systems to ensure compliance with company policies and other governmental regulations (OSHA, DOT, and EPA).
Requirements:
- Bachelor's degree or relevant work experience.
- 3+ years previous leadership or supervisor experience in high-volume, multi-shift, order fulfillment distribution centers.
- Lift 60+ lbs. may be needed.
- Self-motivated, curious, analytical, and data mining skills.
- Demonstrate and able to teach and develop direct reports.
- Strong time management skills to plan shift.
- Proficient in Microsoft Suite, especially Excel (can perform complex functions).
Benefits:
Grainger is committed to your safety, health, and wellbeing. Our programs provide choice to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.
- Medical, dental, vision, and life insurance coverage starts day one.
- Paid time off (PTO) days and 6 company holidays per year.
- 6% 401(k) company contribution each pay period.
- Education assistance, including financial counseling, tuition reimbursement, and low-cost degree options.
- Employee discounts, parental leave, and more.
Lump-Sum Relocation Assistance (Available if needed):
Grainger's relocation assistance programs help new team members and their families manage relocation expenses. Qualified hires will receive a one-time allowance (tax assisted) as well as access to additional relocation services, including:
- A cash-back rewards program upon the sale or purchase of a residence through an approved real estate agent (amount based on final sales price; not available in all states).
- Mortgage assistance - opportunities for competitive interest rates, reduced lender fees, and dedicated mortgage counselors.
- Vendor services, such as household goods, container, and/or automobile shipments.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
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