Customer Experience Specialist

7 days ago


State College, Pennsylvania, United States Premium Brands Services, LLC Full time

About us

LOFT creates modern, feminine, versatile clothing for women with a common goal: to look and feel confident in any situation.

We empower women to express themselves authentically because feeling confident is always in style.

About the role

This role requires you to support and role-model excellent customer experiences as a key team member. Your focus is on delivering personalized interactions and providing guidance to associates.

You will have a direct impact on both customer and associate experiences, collaborating with the Store Manager to become an expert on store functions.

This position requires weekend availability.

The impact you can make
  1. Represent the brand and model personalized customer experience behaviors.
  2. Assist store leaders with onboarding and developing a highly engaged team.
  3. Support an inclusive environment where everyone feels welcome and valued.
  4. Uphold the highest visual and operational standards while keeping the customer top of mind.
  5. Use tools to drive a customer-focused team environment and profitable business.
  6. Provide real-time feedback and coaching for associates to excel in customer interactions.
  7. Build strong relationships by sharing ideas and supporting the team.
  8. Stay informed on company priorities and promotions using available tools.
  9. Seamlessly step into management when needed.
Your qualifications
  • 6 months of retail sales experience (preferred)
  • Management experience (preferred)
  • Technology proficiency and ability to operate a point-of-sale system
  • Excellent communication and coaching skills
  • Flexible availability, including evenings, weekends, and holidays
  • Ability to organize, delegate, and prioritize tasks effectively
Benefits
  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, and Lane Bryant (in-store and online) plus additional quarterly incentives
  • Support for your individual development and growth opportunities within our family of brands
  • A culture of giving back – opportunities to support local communities*
  • 401(k)*
Location and Position Type

Store 1649-Colonnade at State-ANN-State College, PA 16803

Regular/Part-time position

*Note: Eligibility of certain benefits and associate programs is subject to employment type and role.



  • State College, Pennsylvania, United States Comcast Full time

    Sales and Service Specialists are the face of Comcast, working closely with customers to understand their needs and provide personalized solutions. In this role, you will be responsible for representing our products and services, providing product demonstrations, and taking a customer-first approach with all interactions.You will work with a talented team to...


  • State College, Pennsylvania, United States Chico's Full time

    ResponsibilitiesMeet company sales goals by utilizing sales techniques and communicating product knowledge to customersMaintain knowledge of current sales and promotions; maintain pricing and visual standardsMaintain standards in merchandise handling, presentation, loss prevention, and other duties as directed by ManagementParticipate in visual directives...


  • State College, Pennsylvania, United States Ulta Beauty Full time

    We are seeking a highly motivated Customer Care Specialist to join our team at Ulta Beauty. In this role, you will be responsible for answering questions and addressing concerns from our guests, both in-store and over the phone. Your key responsibilities will include providing accurate product information, resolving issues promptly, and escalating complex...

  • Sales Associate

    2 weeks ago


    State College, Pennsylvania, United States Weis Markets Full time

    Weis Markets is seeking a Sales Associate to join our team in this exciting role. As a key member of our sales floor, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Ensure seamless checkout experiences for customers by operating scanning equipment and cash...


  • State College, Pennsylvania, United States WEIS LLC Full time

    Job SummaryWe are seeking a Customer Experience Associate to join our team at WEIS LLC. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.Key Responsibilities Provide excellent customer...


  • State College, Pennsylvania, United States Ulta Beauty Full time

    About this Role: As a Retail Sales and Service Representative at Ulta Beauty, you will play a key role in delivering exceptional customer experiences and driving sales growth. You will be responsible for executing tasks as planned, maintaining a clean and organized store environment, and collaborating with colleagues to achieve sales...


  • State College, Pennsylvania, United States Weis Markets, Inc. Full time

    About the RoleAre you an experienced retail professional looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? If so, we want to hear from you!We are seeking a highly skilled Assistant Customer Experience Manager to join our team at Weis Markets, Inc. As a key member of our front-end operations, you will be...


  • State College, Pennsylvania, United States Premium Brands Services, LLC Full time

    About UsAt Premium Brands Services, LLC, we strive to create a unique shopping experience for our customers. Our goal is to make every customer feel confident and empowered in their purchases.The RoleWe are seeking a highly motivated Sales Lead to join our team in State College, PA. As a Sales Lead, you will be responsible for delivering exceptional customer...


  • State College, Pennsylvania, United States The HR Office Inc Full time

    About The HR Office IncAs a leading insurance brokerage, we're committed to delivering exceptional customer experiences. We're seeking a highly skilled Customer Service Representative to join our team.The ideal candidate will possess excellent communication skills, be detail-oriented, and have a positive attitude. A valid driver's license and reliable...


  • State College, Pennsylvania, United States Domino's Pizza LLC Full time

    Deliver Exceptional Customer ExperiencesAt Domino's Pizza LLC, we're committed to making every customer interaction a positive one. As a Customer Service Representative, you'll play a critical role in achieving this goal.Key ResponsibilitiesGreet Customers with a Smile: Create a welcoming atmosphere for customers by being friendly and courteous.Take Orders...


  • State College, Pennsylvania, United States Northwest Bank Full time

    Job Title: Community Reinvestment SpecialistWe are seeking a highly skilled Community Reinvestment Specialist to join our team at Northwest Bank. As a key member of our compliance department, you will be responsible for implementing and managing the Community Reinvestment Act (CRA) program.**Key Responsibilities:**- Develop relationships with community...


  • State College, Pennsylvania, United States First National Bank of Pennsylvania Full time

    Role Summary:We are looking for a Retail Banking Specialist to join our team at First National Bank of Pennsylvania. In this role, you will be responsible for developing relationships with customers, identifying their financial needs, and providing solutions through Bank products and services.Job Responsibilities:Greet customers and provide exceptional...


  • State College, Pennsylvania, United States CSL Plasma Full time

    About CSL PlasmaCSL Plasma is a leading global plasma collector, committed to ensuring people with rare and serious diseases can live normal lives. Our work relies on talented individuals like you.SalaryThe estimated salary for this role is $45,000 - $60,000 per year, depending on experience and location.Job DescriptionWe are seeking a Medical Screener...


  • State College, Pennsylvania, United States Fisher Auto Parts Full time

    Fisher Auto Parts, a leading provider of auto parts and accessories, is seeking a Part-Time Freight Courier Specialist to join its team in State College, Pennsylvania. This role involves delivering parts to assigned locations and customers, requiring strong communication skills and the ability to work effectively in a team environment.Key...


  • State College, Pennsylvania, United States Securitas Electronic Security Inc Full time

    Job SummaryWe are seeking a technically skilled Electronic Security Solutions Specialist to join our team at Securitas Technology Corporation.Job DescriptionAs an Electronic Security Solutions Specialist, you will provide customer contact for all post-installation problems on security systems and equipment, as well as, special project work when needed. Your...


  • State College, Pennsylvania, United States Juniper Partners Full time

    Juniper Partners is committed to diversity and inclusion. We believe that our Associates are the key to providing exceptional care and services to our residents. As a Housekeeping Specialist, you will play a vital role in maintaining a clean and comfortable living environment for our residents.**Job Summary:**We are seeking a thorough and detail-oriented...


  • State College, Pennsylvania, United States Anders Group, LLC Full time

    Job Title: Electrophysiology Nurse Specialist">About the Job:">We are seeking a skilled and dedicated Electrophysiology Nurse Specialist to join our team at Anders Group, LLC. This exciting opportunity will provide you with the chance to work in a dynamic environment, utilizing your expertise to deliver high-quality patient care.">Salary Information:">The...


  • State College, Pennsylvania, United States PRIDE Health Full time

    Job Summary:We are seeking an experienced Advanced Imaging Specialist to join our team. This is a 13-week contract position with the opportunity to work in a fast-paced environment and contribute to the success of our clients.About PRIDE Health:PRIDE Health is a leading healthcare recruitment division that connects top talent with industry-leading...


  • State College, Pennsylvania, United States Healing Partners Full time

    Job TitleLead Wound Care SpecialistAbout the RoleWe are seeking a highly skilled and experienced Advanced Practice Registered Nurse (APRN) to join our team as a Regional Float Lead Wound Care Specialist. As an APRN, you will play a critical role in providing high-quality wound care services to patients across the state. This is an excellent opportunity to...


  • State College, Pennsylvania, United States Karch Auto Full time

    Job OverviewKarch Auto in State College, PA is seeking a skilled Collision Repair Specialist to join our team.We are committed to delivering exceptional service and quality repairs to our customers.