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Food Service Operations Manager

2 months ago


Amelia Court House, Virginia, United States Chartwells K12 Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Operations Manager to join our team at Chartwells K12. As a key member of our culinary team, you will be responsible for coordinating the activities of our food-service employees and ensuring that our customers receive an exceptional dining experience.

Key Responsibilities:
  • Customer Service: Provide one-on-one attention to detail and ensure that our customers receive exceptional service.
  • Food Preparation and Service: Oversee and participate in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety, and portion control.
  • Menu Planning: Help plan menus that meet the needs and preferences of our customers.
  • Meal Service: Ensure timely and efficient meal service, supervising the serving of meals and responding to customer complaints in a professional and courteous manner.
  • Employee Training and Development: Train employees and assign and coordinate work to promote efficiency and excellence in food and service.
  • Work Procedures and Scheduling: Determine work procedures, prepare work schedules, and expedite work flow to ensure that our operations run smoothly and efficiently.
  • Reporting and Record-Keeping: Use proper systems for completion of required daily, weekly, and monthly reports, including inventory, cash, and production records, payroll, and time-keeping.
  • Cash Handling and Inventory Management: Responsible for proper cash handling and inventory management, including ordering food and supplies from approved sources.
  • Sanitation and Safety: Direct and participate in the overall sanitation and safety of the facility and employees, ensuring compliance with company standards and government regulations.
Benefits:
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)