IT Systems Operations Manager

3 weeks ago


Rockville, Minnesota, United States SYSARC INCC Full time

About the Role

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SysArc, Inc. is seeking an experienced Network Administrator to join our team. In this role, you will be responsible for maintaining network performance, administering servers, and providing technical support to clients.

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We are looking for a highly organized and enthusiastic individual who is committed to delivering exceptional customer service. The ideal candidate will have 3-5 years of experience in a network administration role and possess certifications such as Network+, Security+, or Microsoft Fundamentals.

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Key Responsibilities:

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  • Maintain network performance through monitoring, analysis, and troubleshooting">
  • Administer servers, desktop computers, printers, routers, switches, firewalls, VPN, PDAs, smartphones, software deployment, security updates, and patches">
  • Evaluate performance issues including availability, utilization, throughput, and latency">
  • Define network policies and procedures">
  • Manage client hardware and software vendors and serve as the primary technical contact">
  • Document changes made to the network and internal processes">
  • Conduct onsite training requested by clients">
  • Identify user needs and make recommendations for upgrades and integrations">
  • Maintain network integrity, system availability, and security best practices">
  • Be available for on-call schedules and come onsite periodically">
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Requirements:

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  • Minimum 3-5 years of experience in a network administration role">
  • Certifications such as Network+, Security+, or Microsoft Fundamentals">
  • CCNA or Microsoft Certified Azure Administrator Associate certification preferred">
  • Excellent customer service skills and ability to work independently">
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What We Offer:

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  • Competitive salary range: $80,000 - $110,000 per year, depending on experience">
  • Health, vision, and dental plans">
  • 401k with company match">
  • Two weeks paid vacation">
  • Certification and training programs">
  • Remote and flexible work environment">
  • Top 100 companies to work for recognition">
  • Offsite team building events">
  • Travel opportunities">


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