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Food Service Assistant

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Memphis, Tennessee, United States Morrison Healthcare Full time

Job Summary:

Morrison Healthcare is seeking a Patient Food Service Associate to join our team. As a Patient Food Service Associate, you will be responsible for providing exceptional patient care through food service on assigned units.

Key Responsibilities:

  • Exhibit a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds, and retrieving trays.
  • Take patients' menu selections prior to each meal.
  • Comply with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
  • Offer alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic, and religious preferences, when patient inquires or needs additional selections.
  • Assemble trays according to patients' menu selections on tray tickets in a timely and accurate manner.
  • Interact with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met.
  • Retrieve trays from patients' rooms.
  • Maintain accurate and current information for each patient on assigned unit(s).
  • Assist dietitian with monitoring of patients who are NPO, on liquid diets, or have a calorie count ordered.
  • Communicate any patient-related problems/concerns to appropriate personnel in a timely manner following departmental procedures.
  • Adhere to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures.
  • Contribute to patient satisfaction goals by providing quality service.
  • Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
  • Maintain a clean, sanitary working environment.
  • Follow HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
  • Complete all daily, weekly, or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
  • Identify and utilize cleaning chemicals following directions recommended by manufacturers and per MSDS sheets.
  • Utilize equipment in performing job functions according to department's safety procedures.
  • Follow facility and departmental safety policies and procedures to include incident reporting.
  • Follow facility and departmental infection control policies and procedures.
  • Follow the facility's protocols for Hazardous Materials and Waste Program.
  • Adhere to Emergency Preparedness Program and Life Safety Program. Participate in drills, as appropriate.

Requirements:

  • Ability to lift and/or move up to 100 pounds.
  • Computer technical skills to operate hospital systems.
  • Excellent verbal and written communication skills.