Electrical Support Specialist
4 weeks ago
Job Summary
Lanco is seeking an Electrical Support Specialist to join our team. As an Electrical Support Specialist, you will work directly with our Technical Support product manager, engineering, manufacturing, and service groups within our Global Product Support.
Key Responsibilities
- Support high-level troubleshooting and problem-solving for electrical equipment.
- Interface with field services and end-users to ensure ultimate customer satisfaction.
- Provide technical full-service support for software and hardware troubleshooting.
- Collaborate with engineering for compliance and assistance on high-level issues.
- Attend and participate in engineering design reviews.
- Participate in code reviews and identify technical debt.
- Analyze process control data to drive product improvement.
- Conduct analysis and tests to determine weaknesses and failures in products.
Requirements
- Bachelor's degree in Electrical Engineering or Mechatronics.
- Experience working with modern technologies based on the Microsoft platform.
- Proven experience in troubleshooting and optimizing motion control systems.
- Knowledge of computer languages commonly used in motion control systems.
- Familiarity with control theory principles and communication protocols.
- Experience reading and interpreting electrical schematics and motion control system block diagrams.
Working Conditions
This is primarily an office classification with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. May work offsite in various environments carrying test equipment.
Equal Employment Opportunity
Lanco is an equal opportunity employer and makes employment-related decisions without discrimination based on race, color, sex, sexual orientation, gender-related identity, pregnancy, national origin, ancestry, religion, age, military status, protected disability, citizenship, genetic information, or any other category protected by applicable law.
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