Fitness Manager

3 weeks ago


Islip, New York, United States Gold's Gym Full time
About Gold's Gym

Gold's Gym is a global fitness brand with over 600 locations spanning 6 continents. Our company culture is down-to-earth, reliable, and entrepreneurial, but also enthusiastic, collaborative, and creative.

Job Summary

We are seeking a highly motivated and experienced Fitness Manager to join our team at Gold's Gym. As a Fitness Manager, you will be responsible for managing and developing all aspects of the gym, including personal training, sales, and front desk operations.

Key Responsibilities
  • Consistently deliver an exceptional member and team member experience by actively participating in getting to know all members and clients.
  • Provide and maintain the highest level of customer service to our members through personal actions and development of staff.
  • Provide effective decision-making regarding customer service issues to provide a positive member experience.
  • Prospect, hire, and onboard personal trainers and group exercise instructors.
  • Lead team to achieve total fitness experience for all members by walking the gym floor and assisting members when needed.
  • Shadow personal trainers and coaches to ensure the highest quality of service is provided to clients.
  • Responsible for managing member feedback of your gym.
  • Assist in facilitating and monitoring company-wide initiatives.
  • Ensure the facility is clean and operationally sound and assist in organizing weights and ensuring all machines function properly.
  • Be an ambassador of your gym by promoting and staying aware of your gym's social media and digital presence.
  • Have business acumen that includes an understanding of the competitive landscape and community around the gym.
Requirements
  • Possess two years of professional experience in the fitness industry and required certifications.
  • Well-developed understanding and use of management skills.
Compensation

$30.00 per hour


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