Hotel Operations Manager

2 months ago


Seymour, Indiana, United States Holiday Inn Express & Suites Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Operations Manager to lead our team at Holiday Inn Express & Suites. As a key member of our management team, you will be responsible for overseeing the daily operations of the hotel, ensuring exceptional guest service, and driving revenue growth.

Key Responsibilities
  • Hotel Operations: Oversee the overall management of the hotel, including front desk, housekeeping, maintenance, and food and beverage operations.
  • Revenue Management: Develop and implement strategies to increase revenue, including pricing, yield management, and sales initiatives.
  • Sales and Marketing: Direct sales and marketing efforts to attract new customers and increase market share.
  • Financial Administration: Manage accounts receivable, hotel payroll, daily transmittals, and reporting.
  • Community Involvement: Participate in community affairs and maintain a positive public image.
Requirements
  • Leadership: Proven leadership skills, with the ability to motivate and inspire team members.
  • Communication: Excellent communication and interpersonal skills, with the ability to effectively communicate with guests, team members, and vendors.
  • Problem-Solving: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Financial Management: Proven financial management skills, with the ability to manage budgets, forecasts, and financial reports.
Benefits
  • Paid Time Off: Generous paid time off policy.
  • Employee Discount: Employee discount at IHG properties worldwide.
  • Health Insurance: Comprehensive health, dental, and vision insurance.
  • Life Insurance: Company-paid life insurance.
  • 401k Matching: Company-matched 401k plan.


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