Universal Banker Trainee

7 days ago

Bourbonnais, Illinois, United States Midland States Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused Universal Banker Trainee to join our team at Midland States Bank. As a Universal Banker Trainee, you will play a critical role in delivering exceptional customer experiences and building strong relationships with our customers.

Key Responsibilities
  • Provide excellent customer service and support to current and potential customers
  • Develop and maintain knowledge of banking products and services
  • Identify and refer business opportunities to colleagues and management
  • Assist with basic deposit account openings and maintenance requests
  • Participate in sales and product knowledge development
  • Collaborate with colleagues to achieve team goals and objectives
Requirements
  • Sales and customer service background
  • Ability to stand for extended periods of time
  • Ability to lift and transport coin and currency bags as required
Preferred Qualifications
  • Multilingual speakers are encouraged to apply
Competencies
  • Business insight
  • Cultivates innovation
  • Drives results
  • Makes sound decisions
  • Being a brand champion
  • Collaborates
  • Communicates effectively
  • Customer focus
  • Being Authentic
  • Emotional Intelligence
  • Self development
  • Being flexible and adaptable
About Midland States Bank

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We are an Equal Opportunity and Affirmative Action employer and welcome applications from diverse candidates.

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