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Universal Banker Trainee

2 months ago


Bourbonnais, Illinois, United States Midland States Bank Full time
Job Summary

Midland States Bank is seeking a highly motivated and customer-focused Universal Banker Trainee to join our team. As a Universal Banker Trainee, you will be responsible for delivering exceptional customer experiences, providing accurate and timely financial solutions, and building strong relationships with our customers.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process transactions, including deposits, withdrawals, and transfers, while maintaining accurate records and adhering to bank policies and procedures.
  • Develop and maintain knowledge of bank products and services, including deposit and lending options, to effectively meet customer needs.
  • Collaborate with colleagues to achieve sales and customer service goals, while maintaining a positive and supportive team environment.
  • Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date on industry trends and best practices.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Previous sales and customer service experience, preferably in a banking or financial services environment.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse customer groups.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic computer skills and proficiency in Microsoft Office applications.
What We Offer

Midland States Bank offers a competitive compensation package, including a base salary, bonus potential, and comprehensive benefits. We also provide opportunities for professional growth and development, as well as a collaborative and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.