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Insurance Agent Representative
2 months ago
Ceridian HCM is a leading provider of human capital management solutions. As a top-tier insurance brokerage firm, we're dedicated to delivering exceptional employee benefits solutions that empower our clients to thrive.
Job Summary:We're seeking a highly skilled Insurance Agent to join our dynamic team. As a key member of our team, you'll be responsible for managing a book of business, directing a service team, and delivering exceptional client service.
Key Responsibilities:- Manage client relationships and provide exceptional service to ensure client satisfaction and retention.
- Direct a service team to ensure efficient and effective delivery of services.
- Develop and implement strategies to grow the book of business and increase revenue.
- Collaborate with producers to identify new business opportunities and develop cross-sell strategies.
- Provide technical expertise and support to clients, including benefit and claim questions and issues.
- Manage and negotiate third-party vendor relationships and contracts on behalf of clients.
- Manage and negotiate with carriers for benefit and premium considerations.
- Review and analyze client coverage contracts and amendments for accuracy.
- Manage and direct a dedicated service team.
- Provide training and support to team members to ensure they have the necessary skills and knowledge to deliver exceptional client service.
- Bachelor's degree or equivalent combination of education and experience.
- 8+ years of related work experience.
- Valid insurance license.
- Excellent verbal and written communication skills.
- Good problem-solving and time management skills.
- Ability to work within a team and foster teamwork.
- Good planning, organizational, and prioritization skills.
- Proficient in Microsoft Office Suite.