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Insurance Agent Representative

2 months ago


Peoria, Arizona, United States Ceridian HCM Full time
Job Title: Insurance AgentCompany: Ceridian HCM

Ceridian HCM is a leading provider of human capital management solutions. As a top-tier insurance brokerage firm, we're dedicated to delivering exceptional employee benefits solutions that empower our clients to thrive.

Job Summary:

We're seeking a highly skilled Insurance Agent to join our dynamic team. As a key member of our team, you'll be responsible for managing a book of business, directing a service team, and delivering exceptional client service.

Key Responsibilities:
  • Manage client relationships and provide exceptional service to ensure client satisfaction and retention.
  • Direct a service team to ensure efficient and effective delivery of services.
  • Develop and implement strategies to grow the book of business and increase revenue.
  • Collaborate with producers to identify new business opportunities and develop cross-sell strategies.
  • Provide technical expertise and support to clients, including benefit and claim questions and issues.
  • Manage and negotiate third-party vendor relationships and contracts on behalf of clients.
  • Manage and negotiate with carriers for benefit and premium considerations.
  • Review and analyze client coverage contracts and amendments for accuracy.
  • Manage and direct a dedicated service team.
  • Provide training and support to team members to ensure they have the necessary skills and knowledge to deliver exceptional client service.
Requirements:
  • Bachelor's degree or equivalent combination of education and experience.
  • 8+ years of related work experience.
  • Valid insurance license.
  • Excellent verbal and written communication skills.
  • Good problem-solving and time management skills.
  • Ability to work within a team and foster teamwork.
  • Good planning, organizational, and prioritization skills.
  • Proficient in Microsoft Office Suite.