Receptionist (General Office)

3 days ago


Taunton, Massachusetts, United States Martignetti Companies Full time

Job Summary:

Martignetti Companies is seeking a highly organized and detail-oriented Receptionist to join our team. As the first point of contact for our organization, you will be responsible for providing exceptional customer service, managing front office operations, and ensuring a smooth and efficient experience for our visitors and callers.

Key Responsibilities:

  • Welcome and direct visitors to the appropriate personnel, ensuring a warm and welcoming experience.
  • Answer and screen phone calls, providing accurate and timely information to callers.
  • Manage office security, controlling access and maintaining a safe and secure environment.
  • Direct deliveries and packages to the correct locations, ensuring timely and efficient processing.
  • Assist with mail sorting and metering, providing backup support as needed.
  • Process payments and notify credit so orders for release.
  • Utilize the Envoy system to pre-print guest badges for large events.
  • Manage special administrative projects and overflow work from other departments.
  • Ensure the reception and lobby areas are always clean and tidy.
  • Provide backup coverage for the morning Front Office Receptionist as needed.

Requirements:

  • Maintain confidentiality and customer relationships.
  • Be resourceful and proactive in resolving issues.
  • Carry out assignments with minimal supervision.
  • Excellent verbal and written communication skills.
  • Work cooperatively with all levels of the organization.
  • Be well-organized and detail-oriented.
  • Multi-task and manage stress effectively.

Education and Experience:

  • Proven work experience as a receptionist, front office representative, or similar role.
  • High School Diploma or general education degree (GED).
  • Proficient in Microsoft Office.

Martignetti Companies is an equal opportunity employer, committed to diversity, equity, and inclusion. We offer a comprehensive benefits package, including paid time off, medical, dental, and vision insurance, a 401K plan, and employee discounts. We strive to be an employer of choice, where everyone feels they belong.



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