Healthcare Coordinator

4 weeks ago


Sylva, North Carolina, United States Blue Ridge Community Health Services Full time

Care Manager Job Description

Blue Ridge Community Health Services is seeking a qualified Care Manager to join our team. As a Care Manager, you will play a vital role in ensuring the coordination and continuity of healthcare for our patients.

Key Responsibilities:

  • Assess, plan, implement, coordinate, monitor, and evaluate the options and services required to promote quality, cost-effective health outcomes.
  • Ensure the coordination and continuity of healthcare for patients as they transition from one facility to another.
  • Oversee Care Management services and activities based on care management standards of practice for enrolled populations.
  • Work with patients and caregivers to identify and address behavioral, social, cultural, and environmental strengths and barriers related to diagnosis, treatment, and access to care.
  • Implement Care Management interventions, set goals, and develop the plan of care based on transitional care discharge plans/instructions, comprehensive assessments, and patients' goals.
  • Facilitate and provide education to patients and families about clinical diagnosis, medications, available resources, prevention, and risk factors to achieve optimal self-management.
  • Monitor quality and effectiveness of interventions to enrolled populations by setting patient-centered SMART goals in collaboration with patients' and families' identified goals.
  • Delegate tasks and referrals to members of the care management team appropriately, accurately, and timely according to established workflows.
  • Serve as an advocate and liaison among patients, families, community services, primary providers, prepaid health plans, specialists, and other care team members to coordinate services.

Requirements:

  • Associate degree or higher from an accredited School of Nursing with an unrestricted license to practice nursing in NC or Licensed Clinical Social Worker (LCSW).
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Knowledge of care management standards of practice and principles of transitional care.

About Blue Ridge Community Health Services:

We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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