District Operations Director

2 weeks ago

Sylva, North Carolina, United States PT Solutions Full time
Overview

PT Solutions is a dynamic and forward-thinking organization dedicated to delivering exceptional healthcare services. Our team is passionate about making a positive impact on the lives of our patients and communities.

Job Summary

We are seeking a highly skilled and experienced District Operations Director to join our team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our front offices across multiple locations. Your primary focus will be on driving district front office engagement, environment, and staff performance to achieve exceptional results.

Key Responsibilities
  • Ensure seamless daily operations of front offices, including supervision and coaching of staff, to meet or exceed budgeted metrics for visits and evaluations.
  • Collaborate closely with Operations and Administrative Leaders to drive district front office performance and implement effective solutions.
  • Hire, train, and develop front office staff, including Referral Management, Patient Access Coordinators, and Scheduling and Referral Coordinators.
  • Develop and implement strategies to drive district front office engagement, environment, and staff performance, focusing on Referral Management, POC adherence, and Customer Service expectations.
  • Lead education and training sessions for front office staff on front office process updates and best practices.
  • Monitor and analyze KPI performance across all clinics, identifying areas for improvement and implementing corrective actions.
  • Manage front office labor and schedules, ensuring optimal resource allocation and minimizing costs.
  • Provide coaching and development opportunities for Front Office Supervisors to enhance their leadership skills and people management capabilities.
  • Mentor and coach staff struggling with performance, while pairing high performers with mentees for side-by-side learning opportunities.
  • Perform other duties or special projects as assigned by leadership.
Requirements and Qualifications
  • Bachelor's degree in a related field or equivalent experience.
  • Minimum 2 years of experience in a leadership role, preferably in a healthcare or service industry environment.
  • Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with staff, leadership, and external stakeholders.
  • Proven track record of driving results and achieving goals in a fast-paced environment.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Knowledge of medical reimbursement and technology, including basic bookkeeping and accounts receivable principles.
Benefits
  • Competitive salary range: $42,000 - $49,000 per year, based on experience and qualifications.
  • Opportunities for professional growth and development, including training and education programs.
  • Comprehensive benefits package, including health insurance, 401(k), and paid time off.
  • Collaborative and dynamic work environment, with a focus on teamwork and employee engagement.
Work Environment

This is a full-time, Monday-Friday position. The ideal candidate will be comfortable working in a fast-paced environment and able to adapt to changing priorities and deadlines. The successful candidate will be a strong communicator and team player, with a passion for driving results and achieving excellence in all aspects of front office operations.

  • Transportation Mechanic II

    4 weeks ago

    Sylva, North Carolina, United States Jackson County Schools Full time

    Job Summary:We are seeking a skilled Transportation Mechanic II to join our team at Jackson County Schools. As a key member of our transportation department, you will be responsible for the operation, repair, and maintenance of vehicles in our school transportation program.Key Responsibilities:Perform duties in the operation, repair, and maintenance of...

  • Clinical Coordinator

    4 weeks ago

    Sylva, North Carolina, United States Harris Regional Hospital Full time

    Transform Patient Care with Us At Harris Regional Hospital, we're driven by a commitment to prioritize your well-being so you can provide exceptional care to others. As a registered nurse (RN) joining our team, you'll be part of a vital mission dedicated to making communities healthier. Here, you're valued as an employee and as a person. Contribute to...

  • Jackson County Senior Center- Assistant Food Service Director

    1 day ago

    Sylva, United States Kimble's Food By Design Full time

    The Assistant Food Service Director (AFSD) is responsible for the efficient operation of meal preparation for residents at a specified Detention Facility. The AFSD will also be responsible for all food safety in kitchen operations while supervising resident workers in preparation of meals. The ASFD will properly handle shortages or damages for orders within...

  • Registered Dietitian

    3 weeks ago

    Sylva, United States Healthcare Services Group, Inc. Full time

    Overview:Learn more about the general tasks related to this opportunity below, as well as required skills.Join the largest network of Registered Dietitians.Healthcare Services Group (HCSG), a leader in the long-term care market, is seeking a Part Time Registered Dietitian Nutritionist (RD, RDN) to work in your area. This position enjoys a flexible schedule...

  • Registered Dietitian

    3 weeks ago

    Sylva, United States Healthcare Services Group, Inc. Full time

    Overview:Join the largest network of Registered Dietitians.Healthcare Services Group (HCSG), a leader in the long-term care market, is seeking a Part Time Registered Dietitian Nutritionist (RD, RDN) to work in your area. This position enjoys a flexible schedule with weekday hours. Watch a brief video at go.hcsg.com/LTCRD to hear directly from an HCSG...

  • CNA Specialist

    3 months ago

    Sylva, United States LifePoint Hospitals Full time

    Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Harris Regional Hospital is an 86-bed acute care facility, including orthopedics, cardiology, general surgery, women's care, and emergency medicine, as well as sports medicine, physical therapy, imaging and laboratory services, and...

  • Cook

    6 days ago

    Sylva, United States Healthcare Services Group Full time

    Overview: Who We AreHealthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized...

  • CNA Specialist

    3 months ago

    Sylva, United States LifePoint Hospitals Full time

    $5,000 sign on bonus for CNAs. (A 2-year commitment period is required. The Bonus payout occurs over the 2-year period.) Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Harris Regional Hospital is an 86-bed acute care facility, including orthopedics, cardiology, general surgery,...

  • CNA Specialist

    3 months ago

    Sylva, United States LifePoint Hospitals Full time

    $5,000 sign on bonus for CNAs. (A 2-year commitment period is required. The Bonus payout occurs over the 2-year period.) Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Harris Regional Hospital is an 86-bed acute care facility, including orthopedics, cardiology, general surgery,...

  • Patient Care Technician

    3 months ago

    Sylva, United States TRC Total Renal Care Inc Full time

    655 Ashville HWY., Sylva, North Carolina, 28779, United States of America DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic kidney disease. Do you desire to deliver...

  • Clinical Coordinator

    4 weeks ago

    Sylva, United States Harris Regional Hospital Full time

    Clinical Coordinator (RN), Emergency Department Job Type: FT | Nights $20,000 Sign-On Bonus for Night Shift, $15,000 Sign-On Bonus for Day Shift with a 1-year commitment. Your experience matters At Harris Regional Hospital, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you’re...

  • Registered Dietitian

    4 weeks ago

    Sylva, NC, United States Healthcare Services Group, Inc. Full time

    Overview:Learn more about the general tasks related to this opportunity below, as well as required skills.Join the largest network of Registered Dietitians.Healthcare Services Group (HCSG), a leader in the long-term care market, is seeking a Part Time Registered Dietitian Nutritionist (RD, RDN) to work in your area. This position enjoys a flexible schedule...

  • Clinical Coordinator

    1 month ago

    Sylva, NC, United States Harris Regional Hospital Full time

    Clinical Coordinator (RN), Emergency Department Job Type: FT Nights $20,000 Sign-On Bonus for Night Shift, $15,000 Sign-On Bonus for Day Shift with a 1-year commitment. Your experience matters At Harris Regional Hospital, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're...

  • Clinical Coordinator

    1 month ago

    Sylva, NC, United States Harris Regional Hospital Full time

    Clinical Coordinator (RN), Emergency Department Job Type: FT Nights $20,000 Sign-On Bonus for Night Shift, $15,000 Sign-On Bonus for Day Shift with a 1-year commitment. Your experience matters At Harris Regional Hospital, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're...