Environmental Services Operations Manager

2 weeks ago


Milwaukee, Wisconsin, United States Crothall Healthcare Full time

Job Summary

As an Environmental Services Operations Manager at Crothall Healthcare, you will play a critical role in ensuring the highest level of service is provided to our clients.

Key Responsibilities:

  • Establish and maintain standards and work procedures for all Housekeeping staff
  • Plan work and staffing schedules to ensure adequate services are rendered
  • Assist in the hiring process, including interviewing, hiring, and training of new associates
  • Orient, develop, and supervise all supervisory/housekeeping staff
  • Conduct regular inspections and make recommendations to the facility
  • Monthly reporting of goals, accomplishments, and future plans
  • Staff education and training
  • Communication with staff, administration, and other departments
  • Coordination of outside services, such as Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program

Preferred Qualifications:

  • Four year college degree, military experience, or equivalent work experience required
  • At least one year of supervisory experience in housekeeping or service-related field with high customer/client contact required
  • Demonstrated progressive growth in the field of health care housekeeping or facility maintenance preferred
  • Ability to communicate effectively in written format and oral presentations
  • Ability to multi-task and establish priorities
  • Ability to maintain organization in a changing and stressful environment
  • Exhibit initiative, responsibility, flexibility, and leadership
  • Possess a thorough knowledge of contract administration and office procedures
  • Ability to work an evening shift Monday-Friday with a weekend and holiday rotation
  • Willingness to work a 10 hour day on a regular basis

Military Transferrable Skills:

  • Non Commissioned Officer E4+ with experience in Planning, developing and directing logistics
  • All military branches with experience of supervising a group of soldiers of 15 or more
  • Troubleshoots, isolates and identifies causes of equipment malfunction
  • Teaches technical skills to lower grade soldiers


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