Customer Service Ambassador

4 weeks ago


Marlborough, Massachusetts, United States Royal Plaza, Inc. Full time
{"Job Title": "Customer Service Ambassador", "Job Summary": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Royal Plaza, Inc.", "Responsibilities": "Key Responsibilities:
  • Ensure the cleanliness and organization of the station before, during, and after service.
  • Perform floor sweeps to maintain a clean and safe environment for guests.
  • Assist servers with table service to provide exceptional guest experiences.
  • Coordinate with kitchen and bar staff to ensure smooth operation and guest satisfaction.
  • Perform closing side work, including replenishing condiments and restocking stations.
Requirements:
  • Excellent oral communication skills.
  • Positive interpersonal skills.
  • Ability to speak English fluently and write in Basic English.
  • Physical ability to bend, squat, and lift up to 25 pounds.
Benefits:
  • Group insurance, including dental and vision.
  • Paid time off, including vacation days, sick days, and holidays.
  • Referral bonus.
  • Hotel discounts for you, your friends, and your family.


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