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Dining Room Attendant

2 months ago

Saratoga Springs, New York, United States Goga Restaurant Full time
Job Overview

Goga Restaurant is seeking a skilled Food Server to join our team. As a Food Server, you will play a vital role in providing exceptional customer service and ensuring a memorable dining experience for our patrons.

Key Responsibilities:

  • Serve food and beverages to guests in a timely and efficient manner, ensuring that all orders are accurate and delivered to the correct table.
  • Explain menu items to guests, making recommendations and answering questions to enhance their dining experience.
  • Clean and maintain the dining areas, including tables, chairs, and floors, to ensure a clean and safe environment for our guests.
  • Greet and welcome guests, making them feel valued and appreciated, and ensuring that their needs are met throughout their visit.
  • Respond to guest inquiries and requests in a prompt and professional manner, resolving any issues that may arise during their visit.
  • Perform other restaurant duties as assigned by management, including opening and closing procedures, inventory management, and maintaining a high level of customer satisfaction.

Requirements:

  • Previous experience in customer service, food service, or a related field, with a proven track record of providing exceptional service.
  • Ability to build rapport with guests, understanding their needs and preferences, and tailoring your service to meet their expectations.
  • Ability to thrive in a fast-paced environment, working effectively under pressure and maintaining a positive attitude in the face of challenges.
  • Excellent written and verbal communication skills, with the ability to clearly and effectively communicate with guests, colleagues, and management.