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Quality Assurance Specialist
2 months ago
Position Overview:
About the Organization:
Advocates is a mission-driven organization that prioritizes community engagement and values the contributions of its workforce. We foster a collaborative atmosphere that encourages professional development and career progression.
Key Responsibilities:
- Design and execute Quality Assurance Strategies in partnership with service divisions and compliance departments.
- Establish and uphold criteria for internal assessments and inquiries.
- Evaluate data and offer insights for quality enhancement.
- Oversee external inquiries and perform internal assessments as required.
- Collaborate with Data Analytics for program evaluations and outcome metrics.
- Educate staff on performance benchmarks and facilitate necessary training sessions.
- Ensure proper documentation related to performance monitoring activities.
Required Qualifications:
- Bachelor's Degree in Social Work or a related discipline with a minimum of 3 years' experience in human services Quality/Risk Management.
- Preferred background in developmental or brain injury services.
- Excellent communication, analytical, and investigative abilities.
- Capability to handle multiple initiatives and work autonomously as well as collaboratively.
- Computer proficiency and a valid driver's license are mandatory.
- Awareness and ability to engage with diverse populations.
Why Consider a Career in Human Services?
Become part of a committed team dedicated to empowering individuals and positively influencing the community. This role offers a chance to contribute to the success and welfare of others.
Is a Career in Human Services Right for You?
If you are empathetic, open-minded, and dedicated to assisting others, this position may align well with your values. Focus on the needs of the individuals we support and collaborate to achieve favorable outcomes.
