Sales Associate

4 days ago

Roanoke Rapids, North Carolina, United States Hibbett Retail, Inc. Full time

At Hibbett Retail, Inc., we are seeking a highly motivated and customer-focused Sales Associate to join our team.

Job Summary

The Sales Associate is responsible for providing exceptional customer service and promoting sales of our products. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities
  • Provide outstanding customer service, including helping customers as they enter the store and assisting multiple customers during peak periods.
  • Promote and sell services and merchandise provided by Hibbett Retail, Inc.
  • Consistently set goals to grow and improve selling skills and track overall sales.
  • Practice and uphold all Hibbett Retail, Inc. policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos.
  • Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
  • Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
  • Consistently achieve and/or exceed sales targets and goals.
  • Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
  • Attend all staff meetings and tech clinics for the store.
  • Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Requirements
  • 0-2 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Is a self-starter, has initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Is a team-player, passionate about outstanding customer service and selling merchandise.

Hibbett Retail, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.

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