Customer Service Associate

1 day ago


Roanoke Rapids, North Carolina, United States Family Dollar Full time
Customer Service Representative at Family Dollar

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Family Dollar. As a key member of our sales floor team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and contributing to the overall success of our store.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Greet customers and assist them with the selection of merchandise, ensuring they find the products they need.
  • Process cash register transactions accurately and efficiently, handling customer payments and returns.
  • Answer questions regarding store policies, merchandise, and services, providing clear and concise information to customers.
  • Work collaboratively with other team members to achieve sales goals and maintain a clean and organized store environment.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.


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