Financial Services Representative

2 weeks ago


Allegan, Michigan, United States Ignite Credit Union Full time
Job Overview

Ignite Credit Union is seeking a highly skilled and customer-focused Member Service Representative to join our team. As a key member of our branch staff, you will be responsible for providing exceptional service to our members, processing financial transactions, and promoting our products and services.

Key Responsibilities
  • Process financial transactions, including cash handling and deposit/withdrawal services.
  • Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
  • Recommend and promote Ignite Credit Union products and services to members, focusing on electronic services that enable self-service.
  • Maintain accurate records, including cash handling and member information.
  • Perform miscellaneous tasks, such as scanning, computer input, and updating member records.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong problem-solving and analytical skills, with the ability to resolve complex issues.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Basic computer skills and knowledge of financial software applications.
What We Offer
  • Competitive salary and benefits package, including medical, dental, and vision insurance.
  • 401(k) match and profit-sharing program.
  • Education reimbursement and wellness reimbursement programs.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
Equal Employment Opportunity

Ignite Credit Union is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives.



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