Document Clerk

1 week ago


Fort Worth, Texas, United States Ross and Matthews, P.C. Full time
Job SummaryRoss and Matthews, PC is seeking a detail-oriented Document Clerk to join our Traffic Department. As a key member of our team, you will be responsible for maintaining accurate records, processing incoming mail and emails, and providing exceptional customer service to our clients.Key Responsibilities
  • Observe and maintain confidentiality of sensitive information
  • Answer incoming calls and respond to client inquiries in a professional and courteous manner
  • Assist clients with opening and updating legal intakes, coding files correctly, and sending messages to relevant parties
  • Process and manage incoming mail, emails, and uploads, ensuring accurate documentation and record-keeping
  • Maintain accurate and up-to-date records for departmental reporting and analysis
  • Perform other tasks and projects as assigned by supervisor
Requirements
  • High school diploma or equivalent required
  • Previous office experience preferred
  • Excellent communication and customer service skills
  • Ability to remain seated for extended periods and maintain attention to detail
  • Proficiency in Microsoft Office and database software
About UsRoss and Matthews, PC is a provider firm for LegalShield, dedicated to delivering exceptional service and support to our clients.

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