Customer Service Associate

4 days ago


Colorado Springs, Colorado, United States Big Bob's Flooring Outlet Full time
About Us:
At Big Bob's Flooring Outlet, we pride ourselves on providing top-notch customer service and expertise in the flooring industry. We are committed to helping our customers find the perfect flooring solution for their needs.

About the Job:
As a Customer Service Associate, you will be the face of our company, interacting with customers and providing them with personalized support and guidance. Your responsibilities will include:
  • Greeting each customer with a warm welcome and offering assistance when needed
  • Providing expert advice and recommendations on various flooring products and services
  • Resolving customer complaints and concerns in a professional and courteous manner
  • Collaborating with other team members to achieve sales goals and promote company initiatives
  • Maintaining accurate records and reports related to customer interactions and sales performance

About the Requirements:
To succeed in this role, you must possess:
  • A High School Diploma or equivalent
  • Excellent communication and interpersonal skills
  • Knowledge of flooring products and services, including installation and maintenance
  • The ability to multitask and prioritize tasks effectively
  • The willingness to work in a dynamic environment and adapt to changing circumstances

About the Salary:
We offer a competitive salary of approximately $45,000 per year, depending on experience.

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