Business Process Analyst
3 weeks ago
We are seeking a skilled Business Process Analyst to join our team at QTS Realty Trust, Inc. As a key member of our operations team, you will play a critical role in driving business growth and process improvement.
About the Role
This position is responsible for providing subject matter expertise to guide the development and implementation of business solutions. You will lead and facilitate requirements gathering sessions, workshops, and interviews with stakeholders to capture business needs accurately and translate the requirements into functional design specifications, user stories, use cases, and business process flows while ensuring alignment with project goals. Your primary objective will be to manage and prioritize requirements in collaboration with product management and other cross-functional teams, adjusting requirements based on timeline, complexity, and other business drivers.
Responsibilities
- Provide subject matter expertise to guide the development and implementation of business solutions.
- Lead and facilitate requirements gathering sessions, workshops, and interviews with stakeholders to capture business needs accurately and translate the requirements into functional design specifications, user stories, use cases, and business process flows while ensuring alignment with project goals.
- Manage and prioritize requirements in collaboration with product management and other cross-functional teams.
- Adjust requirements based on timeline, complexity, and other business drivers.
- Work with Business and Technical teams to groom and prioritize work and ensure effective communication and delivery of high-quality solutions.
- Define and document business dependencies and understand system intricacies for all integrated platforms.
- Analyze complex business processes, identify automation opportunities, and reengineer processes to improve automation potential.
- Perform data mapping and define all aspects of integration between platforms.
- Collaborate with project managers to plan and prioritize tasks, resources, and timelines for successful project delivery and identify, document, track, and communicate risks, assumptions, issues, and decisions.
- Document assigned feature sets and work with Quality Assurance to validate system functionality and ensure developed functionality conforms to specification.
- Lead User Acceptance Testing sessions and ensure successful operations handoff for launched features.
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