American Girl Sales Department Clerk

4 weeks ago


Dallas, Texas, United States Mattel Full time
Job Title: American Girl Sales Department ClerkJob Summary:

We are seeking a highly skilled and customer-focused Sales Department Clerk to join our American Girl Dallas retail store team. As a Sales Department Clerk, you will be responsible for providing exceptional sales assistance to customers, meeting their merchandise and service needs, and contributing to the overall success of the store.

Key Responsibilities:
  • Approach, acknowledge, and assist customers promptly, handling multiple customers effectively.
  • Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise, suggestive upselling, and awareness of product availability.
  • Share information on store events, promotions, and activities with customers.
  • Promptly and accurately process all point-of-sale transactions.
  • Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
  • Communicate merchandise and service needs to management on a timely basis.
  • Provide assistance to accomplish team and company goals.
Requirements:
  • Sales experience in the specialty retail or service industry, preferred.
  • Must possess basic computer skills; some experience using a POS System, preferable.
  • Experience working with children, preferred.
  • Must be willing to work a flexible retail schedule, including days, nights, and weekends.
About Mattel:

American Girl is a subsidiary of Mattel, a purpose-driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose by employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts, and working closely together always brings better results.
  • We innovate: At Mattel, we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact.
  • We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.


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