Behavioral Health Care Advocate in Syracuse New York

20 hours ago

Syracuse, New York, United States UnitedHealth Group Full time
About the Role

At UnitedHealth Group, we are committed to helping people live healthier lives and making the health system work better for everyone. As a Behavioral Health Care Advocate in Syracuse, New York, you will play a critical role in improving the lives of our members by connecting them with the care and resources they need to thrive.

Key Responsibilities
  • Identify and provide community service linkage to support our members' treatment goals
  • Assist enrollees with aftercare appointments and provide subsequent member follow-up as determined by individual member needs
  • Work with enrollees to identify gaps in care or obstacles to care and problem solve for successful connection to needed services
  • Review IP Census each day to determine which enrollees on the census are re-admits within the last 12 months
  • Go to facility meetings with treatment teams to develop a successful aftercare plan
  • Manage the aftercare follow-up of identified high-risk enrollees (manage follow-up calls/outreach and documentation)
  • Meet with community providers/facilities as company liaison to foster good rapport and relationships and to identify new programs
Requirements
  • One of the following: Master's degree in a Behavioral Health related field, Doctorate-degreed Psychologist, Associate degree or greater in Nursing with 10+ years of Behavioral Health experience
  • Active, unrestricted, independent license in the State of New York: Licensed Mental Health Counselor (LMHC), Licensed Marriage & Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), Licensed Psychologist (LP), Registered Nurse (RN) with 10+ years of Behavioral Health experience
  • 2+ years of experience in a related mental health environment
  • Proficient computer skills and good working knowledge of Excel spreadsheets
  • Access to install secure, high-speed internet and a dedicated, distraction-free workspace at home
  • Access to reliable transportation that will allow you to travel to meet with members within an assigned territory every day
  • Reside in or near Syracuse, NY
Preferred Qualifications
  • Medical/Behavioral setting experience (i.e., hospital, managed care organization, or joint medical/behavioral outpatient practice)
  • Dual diagnosis experience with mental health and substance abuse
  • Case Management experience
  • Field-based experience
  • Experience working with low-income populations
  • Experience working with the aged, blind, or disabled
  • Experience working in community health
  • Working knowledge of city and state agencies and practices to include APS, ACS, AOT, ACT, Health Home, Forensic and others
About UnitedHealth Group

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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