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Administrative Lead

2 months ago

Fort Atkinson, Wisconsin, United States Foundation Partners Group Full time
Revolutionizing the Funeral Industry

Foundation Partners Group is a leading provider of funeral services, with over 200 locations across the country. We are committed to delivering exceptional care to families and communities, and we are seeking a highly skilled and compassionate Lead Administrative Assistant to join our team.

Key Responsibilities
  • Provide administrative support to funeral home staff, including answering phones, bookkeeping, and data entry
  • Assist with scheduling, secretarial services, and other administrative tasks
  • Partner with home office accountant and department leaders to maintain regular communication
  • Order and track product and document maintenance
  • Monitor accounts to ensure timely payment and accurate credit balances
  • Ensure all funeral service delivery items are carried out professionally and promptly
  • Manage accounts receivable and payable processes
  • Update funeral home website with service and other information
  • Identify process improvement opportunities and develop new methods to improve efficiency and accountability
Requirements and Qualifications
  • High school diploma or equivalent
  • Minimum three to five years of office and customer service experience in the funeral industry
  • Minimum one year of leadership experience
  • Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
  • Strong communication and interpersonal skills
  • Ability to lead and support the customer interaction experience
Team Member Benefits
  • Competitive salaries and performance incentives
  • Medical, dental, prescription, and vision insurance
  • Vacation, sick, and holiday pay
  • 401k with company match
  • Company-paid life insurance, long-term disability, and short-term disability