Housekeeping Associate

2 months ago

Stillwater, Minnesota, United States Kohl's Full time

About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Housekeeping Associate. In this role, you will play a critical part in maintaining a safe and clean environment for our customers and employees.

Key Responsibilities

  • Clean all areas of the store, including floors, windows, restrooms, and trash receptacles, adhering to Kohl's best practices and standards.
  • Utilize approved chemicals, supplies, and equipment to ensure a safe and clean environment.
  • Maintain levels of company-approved chemicals and supplies by ordering replenishments when necessary.
  • Complete and maintain required training for chemical, equipment, and maintenance.
  • Routinely perform basic equipment maintenance according to company guidelines.
  • Effectively use Kohl's tools and technology to plan, communicate, and share information with the store team.
  • Support the operations team in receiving and processing product, executing stockroom operations, and omni-channel fulfillment when needed.
  • Engage customers by greeting them and offering assistance with products and services.

Additional Responsibilities

  • Act with integrity, honesty, and foster teamwork in an engaged and inclusive culture.
  • Exercise good judgment and discernment when making decisions, taking appropriate action as needed.
  • Demonstrate a customer service mindset, anticipating customer needs, and satisfactorily resolving issues.
  • Meet or exceed individual goals, such as productivity, credit, and loyalty.
  • Accomplish multiple tasks within established timeframes.
  • Follow company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for the safety of all associates and customers.
  • Receive, understand, and proactively respond to direction from supervisors/managers and other company personnel.

Requirements

  • Excellent customer service skills and ability to multi-task with strong attention to detail.
  • Verbal/written communication and interpersonal skills.
  • No retail experience required.
  • Must be 18 years of age or older.
  • Flexible availability, including days, nights, weekends, and holidays.

Preferred Qualifications

  • Client-facing retail or service industry experience.

Pay and Benefits

Pay starts at $14.10 per hour.

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