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Lead Veterinary Technician

2 months ago

Mesa, Arizona, United States Mission Veterinary Partners Full time
Job Summary

The Lead Certified Veterinary Technician provides leadership and training to the medical support staff in the operation of a small animal facility in accordance with hospital policy and procedures and provides medical care to patients as allowed in the veterinary practice act.

Key Responsibilities
  • Leadership and Training
    • Provide guidance to the support staff to assure that the shift flows well.
    • Mentor team members for career advancement and personal development towards goals.
    • Provide input to the hospital manager for 360-degree employee performance evaluations.
  • Patient Care
    • Provide patient care under the supervision and direction of a DVM.
    • Maintain excellent client communication.
    • Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms, and accurate information.
  • Client Communication
    • Review medical records, estimates or discharge instructions with clients.
    • Answer client's inquiries about basic animal care questions and routine procedures; handle client's medical questions with confidence and direct to veterinarians when appropriate.
  • Additional Functions
    • Provide client care for scheduling appointments, taking payments, and checking in clients.
    • Answer the phones in a courteous and informative way.
    • Provide feedback and changes to the training program.
    • Take part in job shadows or working interviews as necessary.
Requirements
  • Education and Experience
    • High School Diploma or equivalent required.
    • State Department of Regulation Licensing required.
    • 1+ Years of Veterinary industry experience required.
  • Skills and Abilities
    • Must be proficient in a variety of skills ranging from but not limited to laboratory, pharmacy, radiology, surgery, dental and nursing skills.
    • Ability to demonstrate patience and composure in stressful situations, and ability to handle a fast-paced environment.
    • Ability to stay calm and efficient during a medical crisis.
    • Ability to give SQ, IM and IV injections.
    • Knowledge of usage, dosage, and common side-effects for commonly used prescription drugs and ability to readily explain them to the clients.
    • Knowledge of the common anesthesia and recovery states and ability to alert veterinarians when symptoms change or when concerns arise with hospitalized patients.
    • Ability to properly extubate, monitor temperature and recover a patient from anesthesia.