Help Desk Support Specialist

4 weeks ago


Romeoville, Illinois, United States Abri Credit Union Full time
Job Description

As a Help Desk Support Specialist at Abri Credit Union, you will be responsible for installing, configuring, and maintaining the security of workstations on our local area network (LAN).

This role involves managing inventory tracking of computer equipment, monitoring LAN, WAN, and servers as needed, and responding to help desk requests.

Key Responsibilities:

  • Install, configure, and maintain security of workstations on the LAN
  • Manage inventory tracking of computer equipment
  • Monitor LAN, WAN, and servers as needed
  • Respond to help desk requests

Requirements:

  • Associate's degree or 2 years of equivalent experience
  • Knowledge of software loading and configuration
  • Ability to install and modify personal computer hardware

Benefits:

  • 401k match up to 7.98%
  • Blue Cross health insurance with up to 90% employee and 70% dependent premiums paid
  • 12 days of vacation per year
  • 5 days of personal leave per year
  • Up to 13 paid holidays per year
  • Relaxed, business casual dress code
  • Training program to prepare you for success

Work Schedule:

Monday-Friday, 7:00am-6:15pm

Saturday, 8:30am-1:15pm

40 hours per week, including a day off during the week

Equal Opportunity Employer



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