Customer Service and Sales Professional

3 weeks ago


Lynnwood, Washington, United States LAMPS PLUS Full time
Customer Service and Sales Professional

We are seeking a highly motivated and results-driven Customer Service and Sales Professional to join our team at Lamps Plus. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a positive store environment.

About the Role:

  • Provide outstanding customer service, ensuring a positive shopping experience for all customers.
  • Assist customers with purchases, including determining their needs and following up on sales details.
  • Process incoming merchandise deliveries, verifying receipt and accuracy of items.
  • Arrange merchandise on shelves according to style, size, and type.
  • Perform various tasks, including loading and unloading merchandise, and preparing products for display.
  • Demonstrate exceptional customer service and focus, prioritizing customer needs and resolving issues promptly.

Key Responsibilities:

  • Drive sales growth by identifying opportunities to upsell and cross-sell products.
  • Maintain a high level of product knowledge, staying up-to-date on new arrivals and promotions.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store environment.
  • Participate in visual merchandising efforts, including creating attractive displays and arranging merchandise.

Requirements:

  • Bilingual candidates are encouraged to apply.
  • Motivated, energetic individual who enjoys working with people and providing superior customer service.
  • Prior sales experience is a plus.
  • Valid driver's license and access to an automobile are required for in-home demonstrations and consultations.
  • Basic English comprehension skills are essential.
  • Able to multi-task and address multiple customers simultaneously.
  • Able to climb ladders and lift up to 25 pounds.
  • Availability to work evenings and regular job attendance is required.

Estimated Salary Range: $50,000 - $65,000 per year, based on location and experience.



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