Customer Service and Sales Professional
3 weeks ago
We are seeking a highly motivated and results-driven Customer Service and Sales Professional to join our team at Lamps Plus. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a positive store environment.
About the Role:
- Provide outstanding customer service, ensuring a positive shopping experience for all customers.
- Assist customers with purchases, including determining their needs and following up on sales details.
- Process incoming merchandise deliveries, verifying receipt and accuracy of items.
- Arrange merchandise on shelves according to style, size, and type.
- Perform various tasks, including loading and unloading merchandise, and preparing products for display.
- Demonstrate exceptional customer service and focus, prioritizing customer needs and resolving issues promptly.
Key Responsibilities:
- Drive sales growth by identifying opportunities to upsell and cross-sell products.
- Maintain a high level of product knowledge, staying up-to-date on new arrivals and promotions.
- Work collaboratively with colleagues to achieve sales goals and maintain a positive store environment.
- Participate in visual merchandising efforts, including creating attractive displays and arranging merchandise.
Requirements:
- Bilingual candidates are encouraged to apply.
- Motivated, energetic individual who enjoys working with people and providing superior customer service.
- Prior sales experience is a plus.
- Valid driver's license and access to an automobile are required for in-home demonstrations and consultations.
- Basic English comprehension skills are essential.
- Able to multi-task and address multiple customers simultaneously.
- Able to climb ladders and lift up to 25 pounds.
- Availability to work evenings and regular job attendance is required.
Estimated Salary Range: $50,000 - $65,000 per year, based on location and experience.
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